The Wheelsmith Cycles

Privacy Policy

At The Wheelsmith Cycles, we value your privacy and are committed to protecting your personal information.
This policy explains what information we collect, how we use it, and your rights when using our services.

What We Collect

When you make a booking, test ride, or enquiry through our website or in-store, we may collect:

  • Your name

  • Email address

  • Phone number

  • Details about your bike, service needs, or test ride preferences

  • Any additional information you provide in your message

How We Use Your Information

We collect this information to:

  • Process bookings and service requests

  • Contact you about your appointment or enquiry

  • Send occasional updates or special offers (only if you’ve opted in)

  • Improve our services and website experience

Data Security

We take reasonable steps to keep your personal information safe, whether it’s collected online or in-store.

Third-Party Services

Our website may use third-party tools like Google Analytics to help us understand how people use our site. These tools may collect data like your IP address and browsing activity. No personally identifying information is shared with these services.

Your Rights

You have the right to request access to your personal information, ask us to correct it, or remove it from our records altogether. Just get in touch with us and we’ll sort it out.

Questions?

If you have any questions about how we handle your information, you’re welcome to contact us anytime.